29AD Media, doing business as MyFollowUp.app (“Company”, “we” or “us”) provides a platform and tools to enable clients (“Clients”) to more effectively handle lead management.
1. What Information Do You Collect and How Do You Collect It?
At various times, you could be asked to provide information such as your name, email address, contact phone number or other information. Information collected is often defined as being either anonymous or personally identifiable:
2. Personally Identifiable Information refers to information that tells us
specifically who you are, such as your name, email address, or phone number. Registering for or using a Service may allow the Company to “recognize” you to allow us to personalize our service for you.
As is true of most applications and web sites, we gather certain information (such as mobile provider, operating system, etc.) automatically and store it in log files. We use this information, which does not identify individual users, to analyze trends, to administer the application, to track users movements around the application or web site and to gather demographic information about our user base as a whole. We may link this automatically-collected data to certain Personally Identifiable Information.
Personally Identifiable Information
If you are a Client, when you register with us via our Website, we will ask you for personally identifiable information, such as your first and last name, and email address. You may review and update the personally identifiable information in your profile by logging in and editing such information in your settings. If you decide to delete all of your information, we may cancel your account.
We do not honor “Do Not Track” requests through your web browser because the data we collect is necessary to improve security, to generate reporting statistics and to improve the user experience with our Services.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site [or our mobile application] to:
29AD Media is the owner of the information collected through the Service, provided however that you remain the owner of all business information and data uploaded to our Service.
No Information Collected from Children
Company will never knowingly collect any personal information about children under the age of 13. If Company obtains actual knowledge that it has collected personal information about a child under the age of 13, that information will be immediately removed from any access. Because it does not collect such information, Company has no such information to use or to disclose to third parties. Company has designed this policy in order to comply with the Children’s Online Privacy Protection Act (“COPPA”).
-Administer sweepstakes, promotions, and contests.
-Assist law enforcement and respond to subpoena.
-Compile anonymous statistical data and analysis for use internally or with third parties.
-Create and manage your account.
-Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site [and our mobile application] to you.
-Email you regarding your account or order.
-Enable user-to-user communications.
-Fulfill and manage purchases, orders, payments, and other transactions related to the Site [and our mobile application].
-Generate a personal profile about you to make future visits to the Site [and our mobile application] more personalized.
-Increase the efficiency and operation of the Site [and our mobile application].
-Monitor and analyze usage and trends to improve your experience with the Site [and our mobile application].
-Notify you of updates to the Site [and our mobile application].
-Offer new products, services, [mobile applications,] and/or recommendations to you.
-Perform other business activities as needed.
-Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
-Process payments and refunds.
-Request feedback and contact you about your use of the Site [and our mobile application].
-Resolve disputes and troubleshoot problems.
-Respond to product and customer service requests.
-Send you a newsletter.
-Solicit support for the Site [and our mobile application].
General Use. For Clients, we use personal information to provide the Services and contact Clients regarding account activities, new version and product offerings, or other communications relevant to the Services. If you contact us by email or by filling out a registration form, we may keep a record of your contact information and correspondence, and may use your email address, and any information that you provide to us in your message, to respond to you. In addition, we may use the personal information described above to send you information regarding the Service. If you decide at any time that you no longer wish to receive such information or communications from us, you can send us an email at email@example.com. The circumstances under which we may share such information with third parties are described in part (4) below.
Storage of Individual Information
Company operates or leases secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only specially authorized individuals have access to the information provided by our Clients. Notwithstanding such measures, Company cannot guarantee that its security measures will prevent its computers from being illegally accessed and the individual information on them stolen or altered.
Third Party Hosting, Serving and Storage.
COMPANY MAY CONTRACT WITH A VARIETY OF THIRD PARTY SUPPLIERS/PROVIDERS/VENDORS
FROM TIME TO TIME, TO PROVIDE FOR COMPANY’S HOSTING, SERVING, STORAGE AND TELECOMMUNICATION
NEEDS, ETC., INCLUDING WITHOUT LIMITATION STORAGE OF OUR USERS’ PERSONALLY IDENTIFIABLE
INFORMATION. COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE, AND HEREBY DISCLAIMS ALL RESPONSIBILITY AND LIABILITY, FOR CULPABLE (INCLUDING WITHOUT LIMITATION NEGLIGENT) ACTS OR OMISSIONS BY ITS THIRD PARTY SUPPLIERS/VENDORS.
We may use third parties to help operate our applications and Services and to deliver products and services, and may share your Personally Identifiable Information with our affiliates, service providers, vendors, suppliers, and other third parties that provide products or services for or through this Service (such as Web Site or database hosting companies, authentication providers, address list hosting companies, e-mail service providers, analytics companies, distribution companies and other similar service providers that use such information on our behalf). Unless otherwise stated, these companies do not have any right to use the Personally Identifiable Information we provide to them beyond what is necessary for them to assist us.
We may disclose aggregate statistics regarding user behavior as a measure of interest in, and use of, our Service, our applications and send e-mails to third parties in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user.
Complying with Legal Process
Company reserves the right to use or disclose your Personally Identifiable Information in response to subpoenas, court orders, warrants, or legal process, or to otherwise establish or exercise our legal rights or defend against legal claims or in the event you violate or breach an agreement with Company. Company will use and disclose your Personally Identifiable Information if we believe you will harm the property or rights of Company, its owners, or those of Company’s other customers. Finally, we will use or disclose your Personally Identifiable Information if we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or property, violations of Company’s other policies, or as otherwise required by law when responding to subpoenas, court orders and other legal processes.
In the event Company goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets as well as in the event of a bankruptcy, assignment for benefit of creditors or receivership, your Personally Identifiable Information may be disclosed and will likely be among the assets transferred.
You may be notified thereafter via prominent notice on our Company web site for 30 days of any such change in ownership or control of your personal information. Company further reserves the right to disclose, transfer or sell your personal information to companies who are affiliated with Company in Company’s sole discretion.
To the extent that you are accessing our Service in the United States while domiciled outside of the United States, you acknowledge that the Personally Identifiable Information you are providing Company may be collected and stored in the United States and elsewhere and therefore consent to the transfer of information to and storage of the information outside of your domiciled country and in the United States and elsewhere.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by noting your preferences through the opt-out option in an email correspondence or contacting us using the contact information provided below. If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Site [or our mobile application], you have the right to request removal of unwanted data that you publicly post on the Site [or our mobile application]. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site [or our mobile application], but please be aware that the data may not be completely or comprehensively removed from our systems.
-Noting your preferences through the opt-out option in an email correspondence
-Contacting us using the contact information provided below
-Contacting us using the contact information provided below